We may collect:

• Usernames and user IDs
• Department and role within the organization
• Contact details (e.g., email, phone if integrated)

1. Message Content

• Text messages sent and received
• Attachments (documents, images, files)
• Voice or video messages

2. Metadata

• Timestamps of messages
• Sender and recipient information
• Delivery and read status
• IP address and device information (if applicable)

You can reach our customer support team by emailing [email protected], calling +965 9888 0620, or using the live chat on our website. Our dedicated team is available 24/7 to assist with any inquiries or issues related to our software solutions.

We’re committed to providing prompt and effective solutions to ensure your satisfaction with our software services.

• Enable real-time communication between users
• Maintain message history and records
• Improve system performance and user experience
• Ensure security and prevent unauthorized access
• Comply with legal and regulatory obligations

We do not sell or rent user data.

We may share data only in the following cases:

• With the organization that owns the ERP system.
• With authorized system administrators
• With service providers under strict confidentiality agreements
• When required by law or legal processes

System administrators may have access to:

• Message logs
• User activity
• Stored communications

This access is limited to system maintenance, compliance, and security purposes.