Security & Platform Data
Responsible handling of connected business data.
Authorization and least privilege
Access is limited to the permissions and business assets authorized by each customer and required for the selected service.
Client separation
Customer data is logically separated and made available only within the applicable client environment and approved workflows.
Access control
Administrative and operational access is restricted to authorized users and service personnel according to role and business need.
Secure transmission and operations
We use appropriate safeguards for transmission, authentication, monitoring, maintenance, and incident handling.
How Platform Data is used
Platform Data may include authorized business identifiers, phone-number identifiers, customer messages, media, message delivery status, and call or webhook events needed to provide the connected service.
What we do not do
- We do not sell Platform Data.
- We do not use customer Platform Data for unrelated advertising.
- We do not grant access outside the authorized service context.
- We do not intentionally retain data longer than required for service, security, legal, or contractual purposes.
Security questions and reporting
Contact [email protected], call +965 9888 0620, or use the Contact page.